Caller ID Routing Can Ensure You Only Get the Calls You Want

Create rules on where calls should be sent automatically based on their Caller ID.

LEARN HOW IT WORKS

Handle Different Callers in Different Ways

By default, incoming calls on your Virtual Numbers are forwarded to a single number. But sometimes you might need to forward certain calls to a different number, play a Busy or Number Disconnected message, or send the call directly to Voicemail, depending on who is calling or where they are calling from. With Call Rules, also known as Caller ID Routing, you can!

For each Virtual Number, or for ALL of your numbers, you can set different rules that change based on the Caller ID of the caller.

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